77fb's Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by the authority operating the 77fb platform and applies to the https://77fb.mom website and all associated services. This Policy describes in detail how 77fb collects, stores, processes, and protects the personal information of its users ("you" or "user").

77fb believes that your privacy is a fundamental right. We are committed to handling your personal information at all times in accordance with applicable data protection laws and regulations. This platform is operated exclusively for individuals aged 21 and above.

If you do not agree with any term of this Policy, please refrain from using our platform. This Policy may be updated from time to time, and we will notify you of any significant changes as far as reasonably possible.

2 Information We Collect

77fb collects various types of information in order to provide its services. Below is a detailed description of the information collected:

2.1 Information You Provide Directly

When you register on our platform or use any of our services, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• National ID or other identity verification document details
• Payment method information (bKash, Nagad, Rocket, Upay, or bank details)
• Information provided when contacting the support team

2.2 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and device model
• Time spent on the platform and page visit information
• Data obtained from cookies and similar tracking technologies
• Transaction and gaming history

2.3 Information Received from Third Parties

In some cases, we may also collect information from trusted third parties for the purposes of fraud prevention, identity verification, and payment processing. These third parties operate under their own privacy policies.

3 Purpose of Data Use

77fb uses collected information only for the following legitimate purposes:

1. Account Management & Verification: To create, maintain, and secure your account, and to verify your age and identity.
2. Service Delivery: To operate gaming services, betting features, bonus distribution, and other platform activities.
3. Financial Transaction Processing: To securely complete deposits, withdrawals, and other financial transactions.
4. Customer Support: To resolve your issues, answer your questions, and ensure 24/7 support service.
5. Security & Fraud Prevention: To detect and address unauthorized access, fraud, and other security risks.
6. Responsible Gaming: To identify problematic gaming behavior and effectively manage responsible gaming tools.
7. Legal Compliance: To store and provide information as required by applicable laws and regulations.
8. Communication: To send important platform updates, promotional information (if you have given consent), and transaction-related notifications.

4 Data Protection & Security

77fb employs state-of-the-art technical and administrative measures to protect your personal information. Our security measures are as follows:

4.1 Technical Protection

• SSL/TLS Encryption: All data transmitted between you and our servers on the platform is protected by industry-standard SSL encryption technology.
• Data Encryption: Sensitive information, particularly financial data, is kept in encrypted form even when stored on servers.
• Firewall & Intrusion Detection: Multi-layer firewall systems and real-time intrusion detection systems are in place to prevent unauthorized access.
• Secure Server Infrastructure: Our data servers comply with internationally recognized security protocols.

4.2 Administrative Protection

• Only authorized personnel have access to your personal information.
• All staff are bound by confidentiality agreements and receive regular security training.
• Data access is logged and reviewed on a regular basis.

5 Data Disclosure & Third Parties

77fb does not sell or rent your personal information. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party providers for payment processing, identity verification, technical support, and similar services. These providers receive only the information necessary to perform their specific functions and operate under their own privacy policies.

5.2 Legal Obligations

We may be required to disclose your information to comply with legal requirements, court orders, or directions from competent authorities. In such cases, we will endeavor to disclose only the minimum amount of information necessary.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be duly notified prior to any such change.

5.4 With Your Consent

Beyond the cases described above, we will not share your personal information with third parties without your explicit consent.

6 Cookies Policy

The 77fb platform uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Essential for the basic operation of the platform. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistical data to help us understand platform usage and improve our services.
• Security Cookies: Help detect fraudulent activity and protect your account.

You can control cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.

7 Data Retention Period

77fb retains your personal information only for as long as necessary or legally required:

• Active Account: All relevant information is retained for the duration your account remains active.
• After Account Closure: Information required to meet legal and regulatory obligations is retained for the prescribed period.
• Financial Transaction Data: Retained for the period specified under applicable financial regulatory rules.
• Security Logs: Security logs are retained for a limited period and then deleted.

At the end of the retention period, data is securely deleted or anonymized so that you can no longer be identified.

8 International Data Transfers

77fb is an international platform. Your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Appropriate safeguards are maintained for international data transfers.
• Recipient parties adhere to privacy standards consistent with this Policy.
• Data transfers are conducted in a contractually secure and legally compliant manner.

9 Your Rights

You have the following rights regarding your personal information:

9.1 Right of Access

You may request a copy of the personal information 77fb holds about you.

9.2 Right to Rectification

If there are any inaccuracies or errors in the information we hold, you may request that they be corrected. Maintaining accurate information is important for both parties.

9.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information for legal, regulatory, or legitimate business reasons.

9.4 Right to Restrict Processing

In certain circumstances you may request that processing of your information be restricted, although this may affect our ability to deliver services.

9.5 Right to Object

You have the right to object to marketing communications and, in certain cases, to the processing of your information.

9.6 Right to Data Portability

You may request the information we hold about you in a structured, commonly used format.

10 Protection of Minors

The 77fb platform is intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors. Age verification measures are in place during the registration process.

If we become aware that information belonging to a minor has been collected, that information and the associated account will be closed immediately and the data will be deleted.

11 Changes to This Policy

77fb reserves the right to update this Privacy Policy from time to time. If significant changes are made to the Policy:

• The "Last Updated" date at the top of the Policy will be revised.
• For important changes, we will post a notice on the platform.
• Continued use of the platform after changes have been made indicates acceptance of the revised Policy.

We encourage you to review this Policy regularly.

12 Contact

For any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 from within the platform

Our support team provides assistance in both Bengali and English. We take all your inquiries seriously.